Sector Of Activity: Commerce & Customer Relations
Role: The Account Manager plays a key role in the sales and customer relations sector. They manage and develop a portfolio of existing clients (retention, sales of additional services). They actively contribute to operational and strategic objectives, while ensuring quality and performance on a daily basis.
Main Activities: Ensure compliance with standards and procedures; Analyze needs and propose appropriate solutions; Supervise the implementation of projects or interventions
Secondary Activities: Participate in continuing education; Conduct technological or regulatory monitoring
Technical Skills (Hard Skills): Sales techniques, CRM, Commercial negotiation, Market analysis, Customer relationship management
Personal Skills (Soft Skills): Persuasion, Listening skills, Customer focus, Stress management, Initiative
Required Diploma Or Certifications: Degree in business, marketing or management
Average Salary (Min → Max): €1800 - €5000 / month